Attorney General Tong and DCP Commissioner Seagull announce court order barring Solar Wolf from doing business in Connecticut until it responds to consumer protection investigation
The Office of the Attorney General and the Ministry of Consumer Protection inform victims of recourse options
(Hartford, CT) – Attorney General William Tong and Department of Consumer Protection Commissioner Michelle H. Seagull today announced an investigation and enforcement of unfair and deceptive sales practices by solar company Solar Wolf Energy. , Inc. based in Auburn, Massachusetts, following failures to complete or even begin promised residential work.
Several Connecticut consumers have complained to the Office of the Attorney General and the Department of Consumer Protection that Solar Wolf took their high-priced deposits for residential or related solar projects and did not complete — or in some cases begin. – contracted labour. Solar Wolf did not refund the deposits, which for some consumers reached $25,000 or more.
“Our office has received numerous complaints from Connecticut consumers that this company took expensive deposits, failed to perform the work it promised, and then failed to return its customers whole. We are also aware of reports that this spring, just days after Solar Wolf assured customers that it remained open for business, it closed its doors and stopped responding to consumers. Solar Wolf took hard-earned money from Connecticut families seeking to reduce their high electric bills and completely failed to meet its contractual obligations. The Attorney General’s Office is committed to protecting consumers from such abusive practices,” said Attorney General Tong.
“Many people are interested in residential solar power for potential cost and energy savings, but consumers have told us that Solar Wolf is not living up to its end of the bargain,” said DCP Commissioner Michelle H. Seagull. “We encourage consumers interested in solar power to do their research, read reviews, and take the time to understand the contracts and agreements offered by solar companies before signing anything or paying hefty deposits. “
After Solar Wolf failed to respond to a request for an investigation, the Attorney General obtained a Superior Court order restraining Solar Wolf from selling, advertising, offering or marketing any goods or services in Connecticut until he gets permission from the court.
It is a violation of both the Connecticut Home Improvement Act and the Connecticut Unfair Trade Practices Act when a home improvement contractor fails to perform major work, then fails to refund a consumer’s deposit funds within ten days of a written request. Connecticut consumers with uncollectible judgments or orders against these companies may be entitled to seek compensation from the Home Improvement Guarantee Fund of the Department of Consumer Protection. Consumers may contact the Department of Consumer Protection at [email protected] for more information. Consumers should also notify [email protected] that Solar Wolf collects deposits but does not perform substantial work.
Assistant Attorneys General Lauren Bidra and Joe Gasser, Legal Investigator Caylee Ribeiro, Paralegal Specialist Casey Rybak, and Associate Assistant Attorney General Mike Wertheimer, Chief of the Consumer Protection Section, assisted the Attorney General in this case.
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