SEATTLE–(BUSINESS WIRE)–Paymentus Holdings Inc., (NYSE: PAY), the leading provider of electronic bill presentment and payment (EBPP) for utilities, today announced its range of state-of-the-art CS 46 Week Conference, the premier annual training and customer service conference for electric, gas, and water/wastewater utility professionals in North America and around the world. CS Week Conference 46 will take place May 4-5 in Phoenix, AZ.
Paymentus, its customers and partners are highlighted throughout the CS Week program, addressing vital billing and payment issues for utility providers. Panel discussions, presentations and innovation sessions featuring Paymentus and its solutions include:
Wednesday May 4
Annual Sunrise Women in Utilities Networking Event (6:45 a.m. to 8:00 a.m.)
Paymentus will sponsor the annual gathering of women leaders in the utility industry. This year’s event features Maria Lacal, executive vice president and chief of Palo Verde Nuclear, an Arizona utility company. Ms. Lacal’s keynote will explore the role of women as innovators and decision makers driving organizational success in the public service sector.
Payments by credit card on the pitch (2:00 p.m. – 3:00 p.m.)
Enabling field representatives to accept credit card payments is often a customer service and security priority that requires multiple levels of logistics and payment system integration. Raymond Joseph, Head of Bill Delivery Operations and Jonathan Feld, Senior Billing and Payment Operations Specialist for ConEd will review how Paymentus has streamlined field payment integration for this leading provider.
Thursday May 5
Replacement of the payment gateway: one year later (10:45 a.m. – 11:45 a.m.)
Kristina McClenahan, product development manager for billing and payments for Puget Sound Energy, will detail the impact of her payment platform replacement project, implemented in 2020. In this exploratory retrospective, McClenehan will explain how offering expanded payment options including automatic payments and digital wallet payments with PayPal has improved customer experience and the impact of improved reporting and analytics on organizational decision-making.
Critical payment options for today’s utilities (2:30 p.m. – 3:30 p.m.)
Nicole Haskins, VP of Sales for Paymentus, joins Ryan Jones, Director of Global Partnerships for PayPal, to discuss how utility providers can provide consumers with the same seamless digital payment experience they expect in all areas of their lives, from digital shopping to ordering. takeout and splitting the bill with their friends. Digital wallets not only facilitate payments, but they can also be a powerful bill presentment channel, sending notifications and statements directly to consumer devices to break through the adoption ceiling.
To learn more about Paymentus at CS Week, attendees are invited to visit Paymentus booth #113 at the Phoenix Convention Center.
Paymentus is a leading provider of cloud-based bill payment technologies and solutions for over 1,700 billers and financial institutions in North America. The company was named the industry’s best EBPP solution provider by Aite-Novarica in February 2022. The Paymentus omnichannel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment method. channel and type. Paymentus’ proprietary Instant Payment NetworkTM, or IPN, connects IPN partner platforms and tens of thousands of billers to Paymentus’ integrated billing, payment and reconciliation capabilities. For more information, please visit www.paymentus.com.
CATEGORY: CORPORATE NEWS